Location: Brisbane, QLD
Salary Range: $88,923 - $92,670 Attractive Superannuation
Contact Officer: Anita Allen - ,
The Operations Support Officer is accountable to the Assistant Director Operations, assisting with the coordination of operational and administrative functions that support the delivery of mental health clinical services to Open Arms clients. The Operations Support Officer assists the administrative support team to provide efficient and professional support services to the 24/7 Client Assist Contact Centre and is responsible for assisting in the preparation and reporting of client service, staffing and financial activities. Duties
Be responsible for performance reporting: extraction of data for preparation and distribution of performance reports across contact centre functions.
Assist with processing of administrative and technical functions for the Client Assist Contact Centre, sharing responsibility for the day-to-day operational support of the Client Assist service.
Develop a
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