Job description
Global Leader and Employer of Choice
$ / hr plus super - Full Time Temp
CBD office close to all public transport
Work for this global icon widely recognised as a great place work.
Help provide insanely customer centric service to predominantly small to medium businesses all over Australia.
What will you do??
This critical role will see you taking inbound calls and emails to resolve client invoicing enquiries. You will handle, investigate, and resolve customer enquiries in an accurate, professional, and timely manner and will be required to provide high quality customer service to enable effective accounts receivable collection.
The team of approx. 10 focus on 'First Time Resolution' of queries, ensuring that customer concerns are resolved in the initial interaction whenever possible.
You will also be required to escalate more complex queries to
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