ROOM ATTENDANTS
Hamilton Island' located in the Whitsundays, Queensland is seeking Room Attendants – Self Checkers to join our busy Housekeeping team on a full time permanent basis.
This position is responsible for providing a high standard of cleanliness, presentation and hygiene in assigned areas in accordance with the Standard Operating Procedures (SOP) and without direct supervision. To provide service in an enthusiastic and friendly manner meeting productivity standards and guest satisfaction needs.
Responsibilities include:
• Responsible for cleaning assigned rooms to uphold cleanliness and guest comfort standards in alignment with SOPs.
• Respond to guests and staff needs in a prompt and courteous manner ensuring guest satisfaction is met at all times
• Efficiently clean assigned number of rooms or areas in keeping with departmental standards
• Ensure all linen and toweling used for guests are clean with no stains, rip or tears. Follow departmental procedure for identifying damaged linen/toweling and its removal from circulation
• Ensure lost property items are recorded and handed to the relevant Supervisor/Manager in a timely manner
• Ensure trolleys, housekeeping equipment, vehicles and / or service areas are stocked, replenished, clean and tidy at all times including disposing of rubbish appropriately
• Secure guest rooms, ensuring doors and windows are closed when room clean is complete
• Advise relevant supervisor or manager of any stock shortages
• Ensure all common areas, including lobby areas, toilets and walkways are maintained, clean and free of debris at all times
• Report any damage, safety hazards or maintenance requirements to appropriate Supervisor/Manager.
Specifications
• Good communication and interpersonal skills
• Attention to detail
• Team focused
• Physically fit and able to carry a 10kg back-mounted vacuum cleaner
• Reliable and flexible to work within rotating roster which involves working 76 hours over a 2-week period. Shifts will be Monday to
Sunday 8.00 am until 4 pm.
Your Benefits
Save money with subsidised furnished staff accommodation
Fantastic work culture and supportive community
Walk to work - forget city traffic
Enjoy living and working on the doorstep of the Great Barrier Reef
Ongoing training provided
Full-time permanent role
Staff perks - discounts on restaurants and activities including $15 per week gym membership
Fantastic work culture and supportive community and limitless career opportunities
Enjoy living and working on the doorstep of the Great Barrier Reef!
Hourly rate: $24.98 per hour. Hourly rates are according to Hospitality Industry General Award.
Positions commence on 5 December 2024
Hamilton Island' located in the Whitsundays, Queensland is seeking Room Attendants – Self Checkers to join our busy Housekeeping team on a full time permanent basis.
This position is responsible for providing a high standard of cleanliness, presentation and hygiene in assigned areas in accordance with the Standard Operating Procedures (SOP) and without direct supervision. To provide service in an enthusiastic and friendly manner meeting productivity standards and guest satisfaction needs.
Responsibilities include:
• Responsible for cleaning assigned rooms to uphold cleanliness and guest comfort standards in alignment with SOPs.
• Respond to guests and staff needs in a prompt and courteous manner ensuring guest satisfaction is met at all times
• Efficiently clean assigned number of rooms or areas in keeping with departmental standards
• Ensure all linen and toweling used for guests are clean with no stains, rip or tears. Follow departmental procedure for identifying damaged linen/toweling and its removal from circulation
• Ensure lost property items are recorded and handed to the relevant Supervisor/Manager in a timely manner
• Ensure trolleys, housekeeping equipment, vehicles and / or service areas are stocked, replenished, clean and tidy at all times including disposing of rubbish appropriately
• Secure guest rooms, ensuring doors and windows are closed when room clean is complete
• Advise relevant supervisor or manager of any stock shortages
• Ensure all common areas, including lobby areas, toilets and walkways are maintained, clean and free of debris at all times
• Report any damage, safety hazards or maintenance requirements to appropriate Supervisor/Manager.
Specifications
• Good communication and interpersonal skills
• Attention to detail
• Team focused
• Physically fit and able to carry a 10kg back-mounted vacuum cleaner
• Reliable and flexible to work within rotating roster which involves working 76 hours over a 2-week period. Shifts will be Monday to
Sunday 8.00 am until 4 pm.
Your Benefits
Save money with subsidised furnished staff accommodation
Fantastic work culture and supportive community
Walk to work - forget city traffic
Enjoy living and working on the doorstep of the Great Barrier Reef
Ongoing training provided
Full-time permanent role
Staff perks - discounts on restaurants and activities including $15 per week gym membership
Fantastic work culture and supportive community and limitless career opportunities
Enjoy living and working on the doorstep of the Great Barrier Reef!
Hourly rate: $24.98 per hour. Hourly rates are according to Hospitality Industry General Award.
Positions commence on 5 December 2024
