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Jobs in Australia   »   Jobs in Carrara   »   Customer Service Job   »   Customer Experience Technical Support
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Customer Experience Technical Support

Atlam Group

Are you a plumber looking for a change? Want to use your skills and knowledge in a new and exciting way? Then we have the job for you!
ABI Interiors is a leading supplier of interior fixtures and fittings, and we're looking for a passionate and enthusiastic plumber to join our team in a technical customer support role. We offer competitive benefits and ample growth opportunities in the role as our company expands.
What you will be doing:

Email and phone case management of technical inquiries using Salesforce for AU/NZ customers.
Problem-solving and diagnosing the cause/effect of product queries through email, phone, and in-person with customers and trades for AU/NZ.
Understanding the technical aspects of ABI products and the way these impact a customer?s experience with the brand.
Assisting our Showroom, Warehouse, Customer Experience, Sales, Trade, and Retail teams with any technical enquiries
... Click here to view more detail / apply for Customer Experience Technical Support

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