Job Description
Your New Opportunity:
A fantastic full time, permanent role has come up for a Service Advisor to join ourPenske Select team. You'll be based in our Essendon fields Branch, working as a key liaison between our customers and our Service Technicians. You'll workwith Holden Certified service,AC Delco , and a range of Prestige brands.
In this role you will:
Haveproactive communicationwith workshop customers daily - taking bookings, advising of progress and providing estimated finish times
Provide accuratequotesto customers and provide timely follow up
Process invoicesupon completion of jobs
Respond tophone queriesin a fast, efficient manner
Work with workshop staff to ensure Penske's top notch customer care standards are met and exceeded
Keep an eye on technician workloads to ensure repair and service timeframes are met with productivity & efficiency targets being met
Work in partnershipwith the
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