The Company Our client is an Australian-owned and operated fully online digital lender dedicated to providing fast and flexible loans to mainstream Australians. Their mission is to improve their customers' financial futures through inclusive access to finance, comprehensive credit reporting, and transparent financial education. With over a decade of growth and a team of dedicated finance professionals, they are poised to help one million Australians improve their credit scores.
The Role Are you passionate about delivering exceptional service? Do you thrive in a fast-paced environment, helping customers find solutions tailored to their needs? Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information
Assist clients through every step of their lending journey, from initial inquiries to post-loan support
Resolve customer issues efficiently, ensuring high levels of satisfaction and retention
Maintain up-to-date knowledge of our lending products and services, providing
... Click here to view more detail / apply for Customer Service Officer
The Role Are you passionate about delivering exceptional service? Do you thrive in a fast-paced environment, helping customers find solutions tailored to their needs? Key Responsibilities:
Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information
Assist clients through every step of their lending journey, from initial inquiries to post-loan support
Resolve customer issues efficiently, ensuring high levels of satisfaction and retention
Maintain up-to-date knowledge of our lending products and services, providing
... Click here to view more detail / apply for Customer Service Officer
