What you get to do in this role:
- Drive immediate relief and provide a sustainable resolution to issues within the ServiceNow platform.
- Use knowledge and experience in software development, application support, systems engineering and networking to proactively prevent issues from reoccurring.
- Drive internal stakeholders and partner teams to improve the reliability, scalability and performance of the infrastructure through improved system design.
- Drive and contribute to a culture of intolerance to manual activity, which results in an automation environment delivering repeatable and scalable response to system issues.