This FULL TIME role will work across both the reception desk and also as part of the reservations team, working a variety of days in each department. This role requires a super fun and friendly personality to welcome our guests to our hotel, and to look after them whilst they stay with us, also a great phone manner and ability to ensure our guests book a wonderful stay with us.
You'll work closely with the reservations, housekeeping, maintenance and F&B teams to ensure a wonderful guest experience.
Duties include:
- Check in and out of guests
- Handling all guest enquiries at the desk
- Attending to incoming calls
- Storage and luggage handling
- Reservations and upselling
