In this role, you’ll be a key leader in ensuring the smooth daily operations of the resort, training and supporting your team to deliver exceptional service. You will foster a positive work environment while promoting open communication and collaboration among departments.
Responsibilities:
- Lead and motivate the front office team to maintain high service standards for all guests.
- Train and support team members, ensuring they are equipped to excel in their roles.
- Handle guest inquiries and feedback, prioritizing effective recovery and satisfaction.
- Promote open communication and efficiency between departments.
- Foster a workplace culture that prioritizes health and safety, reflecting Accor’s values.
- Support the recruitment, training, and development of the Front Office Team.
If you’re passionate about driving operational success and creating memorable guest experiences, we want you on our team!
