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Jobs in Australia   »   Jobs in Canberra   »   Customer Service Job   »   Assistant Director, Contact Centre and Support | Full-time Permanent
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Assistant Director, Contact Centre and Support | Full-time Permanent

Atlam Group


Closes: 07 November
Classification: Senior Officer Grade C Salary: $121,389 - $130,392 plus superannuation Position No: Directorate: Justice and Community Safety Advertised (Gazettal date): 24 October Contact Officer: on or

Details: The Public Trustee and Guardian (PTG) for the ACT promotes and supports the rights, interests and life decisions of our clients and to deliver excellent trustee outcomes for the ACT community. We perform a range of functions, deliver services under a range of legislation, and work closely with other ACT Government agencies and stakeholders.
The Assistant Director, Contact Centre and Support will lead and direct the call centre, client support and administration services of the PTG. The role will engage and coach team members to engage with clients and stakeholders to promote a customer focused culture, demonstrating empathetic and positive interactions with clients. The Assistant Director has significant decision-making autonomy and
... Click here to view more detail / apply for Assistant Director, Contact Centre and Support | Full-time Permanent

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