What success looks like in this role:
Act as an initial single point of contact to provide 1st level IT support.
Respond to and resolve customer requests or incidents providing fast and efficient, customer service.
Perform standard diagnostics to initiate the problem management workflow process.
Strive for a high level of first-contact resolution.
This role will require applicant to be working in night shifts/ roster. Night Shifts has additional loading on the associate?s base hourly rate.
Australian Citizens are must for this opportunity currently holding an active AGSVA NV1/ NV2 clearance is a must. If your NV1 clearance has been inactive for some time, we can still consider candidates still and reactivate the NV1 clearance with AGSVA.
#LI-KC1
You will be successful in this role if you have:
Australian Citizens only.
NV1 or NV2 active clearance is
... Click here to view more detail / apply for Service Desk Analyst
Act as an initial single point of contact to provide 1st level IT support.
Respond to and resolve customer requests or incidents providing fast and efficient, customer service.
Perform standard diagnostics to initiate the problem management workflow process.
Strive for a high level of first-contact resolution.
This role will require applicant to be working in night shifts/ roster. Night Shifts has additional loading on the associate?s base hourly rate.
Australian Citizens are must for this opportunity currently holding an active AGSVA NV1/ NV2 clearance is a must. If your NV1 clearance has been inactive for some time, we can still consider candidates still and reactivate the NV1 clearance with AGSVA.
#LI-KC1
You will be successful in this role if you have:
Australian Citizens only.
NV1 or NV2 active clearance is
... Click here to view more detail / apply for Service Desk Analyst
