Job Description
Your New Opportunity:
Due to continued growth, an excellent Permanent Full-Time career opportunity has arisen for an Service & Warranty Administrator . You will be the first point of contact for the Service department front counter and telephone enquiries at the Cairns Branch.
Key Responsibilities
Liaise with client base in order to increase and maximise all parts/service sales
Build relationships with customers to ensure ongoing business and to ensure that customer satisfaction is maintained
Interact directly with Customers, Dealers and National teams
Process warranty claims in an accurate and timely manner to maximise Penske Australia returns
Provide support to customers and Service team for all invoicing and warranty requirements
Provide assistance with the management of WIP
Provide support to external and internal customers and Service team for all invoicing, warranty and Allison X-Trans requirements
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