Digital Communication Consultants sit within our Service team and operate as part of a dynamic environment where we are the first point of contact for customers who choose to engage with us via web chat & email.
This role provides customers with smarter solutions through prompt and professional written communication (online quote/sale journeys, retention and general enquires).
Digital consultants provide support to General Insurance customers.
The Role Provide a high standard of written communication solutions to online customers ensuring a positive relationship and ensuring First digital resolution a priority. Promote the adoption of digital services, educate users of our online platform, and problem-solve for online users Ensure written communication is compliant, in line with company policy and procedures, and with a high level of attention to detail Assist with business User Acceptance Testing
... Click here to view more detail / apply for Digital Communications Consultant (00007095)
This role provides customers with smarter solutions through prompt and professional written communication (online quote/sale journeys, retention and general enquires).
Digital consultants provide support to General Insurance customers.
The Role Provide a high standard of written communication solutions to online customers ensuring a positive relationship and ensuring First digital resolution a priority. Promote the adoption of digital services, educate users of our online platform, and problem-solve for online users Ensure written communication is compliant, in line with company policy and procedures, and with a high level of attention to detail Assist with business User Acceptance Testing
... Click here to view more detail / apply for Digital Communications Consultant (00007095)
