A local council in the northern suburbs of Melbourne is seeking an Applications Support Analyst to join their team. This temporary role is vital for providing application support and configuration across the council?s systems.
Key Responsibilities:
Provide Level 2 and 3 incident and problem resolution.
Ensure system and application stability and performance.
Offer technical guidance to resolve incidents and problems.
Engage in system upgrades, patches, and application lifecycle management.
Collaborate with business teams to identify and implement solutions for operational challenges.
Manage application and operational queues, adhering to ITIL processes.
Requirements:
Proven experience in supporting enterprise applications within a complex environment.
Strong knowledge of SQL databases and experience in application support and testing.
Understanding of business process analysis and .NET/web-based applications.
Excellent analytical and problem-solving skills.
Key Skills:
Ability to prioritize tasks
... Click here to view more detail / apply for Applications Support Analyst
Key Responsibilities:
Provide Level 2 and 3 incident and problem resolution.
Ensure system and application stability and performance.
Offer technical guidance to resolve incidents and problems.
Engage in system upgrades, patches, and application lifecycle management.
Collaborate with business teams to identify and implement solutions for operational challenges.
Manage application and operational queues, adhering to ITIL processes.
Requirements:
Proven experience in supporting enterprise applications within a complex environment.
Strong knowledge of SQL databases and experience in application support and testing.
Understanding of business process analysis and .NET/web-based applications.
Excellent analytical and problem-solving skills.
Key Skills:
Ability to prioritize tasks
... Click here to view more detail / apply for Applications Support Analyst
