Customer Service Officer - (Education Sector)
Location: Robina, QLD Type: Temporary (3 weeks, with potential for extension) Start Date: Immediate Start Schedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)
About the Role: ...
Customer Service Officer - (Education Sector)
Location: Robina, QLD Type: Temporary (3 weeks, with potential for extension) Start Date: Immediate Start Schedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)
About the Role: Randstad is seeking a detailed orientated Customer Service Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment process, and ensuring exceptional customer service.
Key Responsibilities:
Respond to phone enquiries within 24 hours
Follow up with parents after tours and assist with enrolments
Maintain and update the waitlist and enrolment records
Book tours for prospective families according to the
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