WPP AUNZ–Barangaroo NSW
This is a role at GroupM which is part of the WPP network.
Job Type: Full-time
Salary: $120,000-$140,000 inclusive of superannuation
Location: Office location will be determined dependent on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane
ABOUT GROUPM:
GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom, Wavemake, GroupM Nexus, Acceleration and GOAT. With 1,000+ people based across Sydney, Melbourne, Brisbane, Adelaide and Perth, GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled advantage to its clients, stakeholders, and people. Combined with GroupM’s global scale, our media investment decisions—guided by brand safety, leading privacy principles and premium relationships— represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward.
ROLE OUTLINE
The role of the Client Director is to be a key point of contact for our clients and to develop strong communication recommendations across all channels, paid, owned and earned. Responsible for driving & leading a successful client relationship and a results driven team. Bringing together the right people, to deliver the highest quality of outputs for your client, end to end, ensuring deliverables are grounded in client priorities.
WHAT YOU SHOULD SPEND YOUR TIME DOING
• Manages day to day contact with Clients, building strong, trust-based relationships
• Full understanding and comprehension of the client brief and ability to discuss it internally and interrogate with the broader client and craft teams.
• Work closely with the Strategic Planner on the creation of unique and insightful channel strategies that meet the client needs.
• Strong project management, able to lead quality control of work going to the client in a timely manner, across all business units to ensure our product is answering the business need. Always seeking to raise the benchmark.
• Leverage industry and agency suite of tools to aid planning, including the development of target audience, brand, growth priorities, insights, role of channel and channel priorities. Brings innovation and creativity to the table through insights.
• Confident in your knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels)
• Seek to find, communicate and implement improvements in all aspects of the role.
• Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
• Help develop Client Development plans through to execution with key clients.
• Solid working relationship with internal & external stakeholders, and able to bring together diverse capabilities for the benefit of the client.
• Skilled understanding of Client contracts & commercials, and able to align to identify & support new solutions and revenue opportunities for clients.
Leadership:
• Ensure all new team members are onboarded correctly in line with the Enboarder workflow.
• Manage the day-to-day activities of the team to ensure that SOX controls, SLAs and KPIs are adhered to.
• Manage leave and team absences to ensure coverage for team responsibilities and minimal impact to remaining team members.
• Motivate the team to achieve individual, team and organizational goals.
• Develop and train team members to ensure they reach their potential.
• Empower team members with skills to improve their confidence, product knowledge, and communication skills.
• Conduct fortnightly 1:1 check-ins, annual Career Conversations and Annual Performance Reviews through Culture Amp.
• Liaise with the People Team to resolve all team disputes to ensure a safe and productive team environment.
• Create and foster a cohesive team environment through team activities and cultural moments.
WHAT MAKES A GREAT CLIENT DIRECTOR
• Advanced knowledge and skills within Account & Client Management with understanding of the impact of work on other areas of the organization.
• Requires a minimum of 10 years of experience.
• Relevant qualification in Sales or Marketing
• Experience leading Projects, preferably with a qualification in Project Management
This is a role at GroupM which is part of the WPP network.
Job Type: Full-time
Salary: $120,000-$140,000 inclusive of superannuation
Location: Office location will be determined dependent on the right applicant, as we have offices based in Sydney, Melbourne, Adelaide, Perth and Brisbane
ABOUT GROUPM:
GroupM is the leading global media investment management company serving as the parent to WPP media agencies including Mindshare, EssenceMediacom, Wavemake, GroupM Nexus, Acceleration and GOAT. With 1,000+ people based across Sydney, Melbourne, Brisbane, Adelaide and Perth, GroupM’s primary purpose is to maximize performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, proprietary tool development and other business-critical capabilities. GroupM’s focus is to deliver unrivalled advantage to its clients, stakeholders, and people. Combined with GroupM’s global scale, our media investment decisions—guided by brand safety, leading privacy principles and premium relationships— represent 1 out of 3 ads in the global marketplace. Through modern investment services, we put money against goals that move businesses forward.
ROLE OUTLINE
The role of the Client Director is to be a key point of contact for our clients and to develop strong communication recommendations across all channels, paid, owned and earned. Responsible for driving & leading a successful client relationship and a results driven team. Bringing together the right people, to deliver the highest quality of outputs for your client, end to end, ensuring deliverables are grounded in client priorities.
WHAT YOU SHOULD SPEND YOUR TIME DOING
• Manages day to day contact with Clients, building strong, trust-based relationships
• Full understanding and comprehension of the client brief and ability to discuss it internally and interrogate with the broader client and craft teams.
• Work closely with the Strategic Planner on the creation of unique and insightful channel strategies that meet the client needs.
• Strong project management, able to lead quality control of work going to the client in a timely manner, across all business units to ensure our product is answering the business need. Always seeking to raise the benchmark.
• Leverage industry and agency suite of tools to aid planning, including the development of target audience, brand, growth priorities, insights, role of channel and channel priorities. Brings innovation and creativity to the table through insights.
• Confident in your knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels)
• Seek to find, communicate and implement improvements in all aspects of the role.
• Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
• Help develop Client Development plans through to execution with key clients.
• Solid working relationship with internal & external stakeholders, and able to bring together diverse capabilities for the benefit of the client.
• Skilled understanding of Client contracts & commercials, and able to align to identify & support new solutions and revenue opportunities for clients.
Leadership:
• Ensure all new team members are onboarded correctly in line with the Enboarder workflow.
• Manage the day-to-day activities of the team to ensure that SOX controls, SLAs and KPIs are adhered to.
• Manage leave and team absences to ensure coverage for team responsibilities and minimal impact to remaining team members.
• Motivate the team to achieve individual, team and organizational goals.
• Develop and train team members to ensure they reach their potential.
• Empower team members with skills to improve their confidence, product knowledge, and communication skills.
• Conduct fortnightly 1:1 check-ins, annual Career Conversations and Annual Performance Reviews through Culture Amp.
• Liaise with the People Team to resolve all team disputes to ensure a safe and productive team environment.
• Create and foster a cohesive team environment through team activities and cultural moments.
WHAT MAKES A GREAT CLIENT DIRECTOR
• Advanced knowledge and skills within Account & Client Management with understanding of the impact of work on other areas of the organization.
• Requires a minimum of 10 years of experience.
• Relevant qualification in Sales or Marketing
• Experience leading Projects, preferably with a qualification in Project Management
