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Our Member Services team are looking for someone who can turn an interaction with a member into an experience they will remember, for all the right reasons!
You will be the voice of nib, representing our brand by providing excellence in customer service
It is a fast-paced inbound call centre, where you can take up to 60 calls a day
The environment is very structured, with set Key Performance Indicators (KPIs)
You will promote nib products and services and drive for first call resolution to queries
You will create meaningful member experiences, helping nib?s members get the best value out of their health insurance
You will be part of a team that supports one another and celebrates success
This role will be based in
... Click here to view more detail / apply for Customer Care Consultant
Our Member Services team are looking for someone who can turn an interaction with a member into an experience they will remember, for all the right reasons!
You will be the voice of nib, representing our brand by providing excellence in customer service
It is a fast-paced inbound call centre, where you can take up to 60 calls a day
The environment is very structured, with set Key Performance Indicators (KPIs)
You will promote nib products and services and drive for first call resolution to queries
You will create meaningful member experiences, helping nib?s members get the best value out of their health insurance
You will be part of a team that supports one another and celebrates success
This role will be based in
... Click here to view more detail / apply for Customer Care Consultant
