Location: Brisbane, QLD
Salary Range: $122,949 - $135,013 Attractive Superannuation
Contact Officer: Anita Allen
The Open Arms Client Assist Contact Centre is a dynamic and fast paced 24/7 call centre environment where no day is the same. You will independently lead the Administrative and Operational teams working closely with the Director, Client Assist Contact Centre. As the Assistant Director - Operations, you will have the opportunity to support strategic oversight, business planning and reporting to ensure service delivery is of the highest standard. The Assistant Director - Operations, is responsible for supporting the Director with managing all service delivery functions, telephony and ICT resources for the 24/7 contact centre environment. The role will contribute to, and be accountable to, the Director Client Assist Contact Centre for managing and coordinating operational and administrative functions that support the delivery of mental health clinical services
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