15th October,
About us Healthdirect Australia is a government-owned, not-for-profit organisation who works with purpose and dedication to help Australians actively manage and improve their health. Our virtual services are easily accessible via multiple channels, including helplines, video call solutions, apps and websites and cater for Australians at all stages of life, ranging from practical and emotional support during pregnancy through to advice about aged care and helping Australians through the COVID-19 pandemic. About the opportunity Reporting to the Strategy Lead My Aged Care (MAC) this role will be responsible for reviewing and assessing the induction program for the MAC contact centre, with a focus on remote training. The Training Development Specialist will also support the MAC Capability team in creating specialist team training for both the MAC contact centre and Healthdirect teams.
Review and assess existing induction training programs.
Evaluate facilitator performance
... Click here to view more detail / apply for Training Development Specialist