25th September,
Location: 9 Sheffield Crescent, Burnside, Christchurch Hours of Work: Guaranteed 40 hours per week. Rotating roster; primarily Monday - Friday but will include the occasional Saturday shift. Employment Type: Full-time permanent position available. Pay rate: $24 - $26 per hour Explore: https://www.scenichotelgroup.co.nz/ Based in Christchurch at our Scenic Hotel Group Support Office, and reporting to the Central Reservations Manager, the Reservationist role provides vital support for our Scenic Hotel Group properties nation-wide Key Tasks & Responsibilities
Assist guests with inquiries, reservation requests, and provide information about room availability, rates, and hotel amenities.
Address and resolve guest concerns or issues related to reservations.
Enter reservation details accurately into the hotel's booking system.
Promote special packages, upgrades, and additional services to enhance the guest experience and increase revenue.
Manage multiple reservations simultaneously, balancing phone calls, emails.
Clearly communicate cancellation policies,
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