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Jobs in Australia   »   Jobs in Toowong   »   Customer Service Job   »   IT Support Level 2
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IT Support Level 2

Oscar Zhao

Oscar Zhao company logo
Your new company
A prestigious school located in West Brisbane is seeking a permanent Level 2 IT Support member to join their team. Working onsite, this role will involve delivering helpdesk support to internal stakeholders.
Your new role
From performing a wide variety of troubleshooting across many technologies, to providing outstanding customer service, some of your day-to-day duties will include:

Triage/solve/escalate IT issues
Handling break/fix, configuration issues, software installations, and hardware repairs
Providing exceptional customer service
Providing desktop support, user role management using Active Directory, and network support

What you'll need to succeed
You will have experience in IT Support and be motivated to grow in this field. Your key competencies will include:

Demonstrated working experience in the Microsoft Eco System
Knowledge of Azure AD, Networks, Servers
Enthusiasm and eagerness to learn
Excellent verbal and written communication skills
Troubleshooting and problem-solving skills

What you'll get in return
You will be offered a permanent role with a leading educational institution in Brisbane with great career growth, culture, and working practices. Flexible annual salary based on skills and experience and flexible work-life balance.
What you need to do now If this sounds like you, please click 'Apply Now' to forward an updated version of your CV or call us now for more information. Not the role for you? Reach out to Oscar Zhao on (07) 3243 3014 to confidentially discuss your next opportunity! Please click here to apply.

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