Job description
Level 2 Support Engineer
* Up to $85k plus super
* Castle Hill location
* Hybrid/ wfh
TheDriveGroup are currently partnered with a growing MSP, who are looking to add to their service desk team, due to client growth.
This role is a mix between office and onsite, and after probation there is a wfh option.
About the role:
You will be working across the Level 2 escalations that includes; Supporting Endpoints, Servers and Networks. Configure, troubleshoot and remediate issues with firewalls, network switches, virtual infrastructure and more. Remote support of servers, desktops, applications, and cloud services in Microsoft-based environments.
What you need:
3 years Experience in a MSP environment - MUST
Office 365, Azure AD, and Intune experience
Windows Server - install, config, maintain etc
Networking experience;
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