• Melbourne
• Full time
• $73,500 per annum plus super
Exciting Customer Service Coordinator Opportunity
If you are a customer service specialist craving excitement, growth, and the rush of being part of a Small and Medium Enterprise (SME) with bold plans for expansion, then look no further – we want you on board!
Who We Are:
For 25 years, our client has been delivering bespoke workforce management solutions that artfully blend automation with the human touch. Their core values are anchored in remarkable customer-centricity, trailblazing energy, a passion for positivity, and an unwavering commitment to nurturing growth. They specialise in contingent workforce management and immigration services, catering to Australian and New Zealand organisations in talent-thirsty markets.
About the Role:
As the heartbeat of our operations, you'll be on the frontline, ensuring exceptional customer delivery and experience. Your mission, should you choose to accept it, involves managing the day-to-day service operations with sophistication and style that sets our client apart.
Key Responsibilities:
• Be the primary point of contact for our customers and contractors.
• Oversee the onboarding process– blowing our workers away with first impressions.
• Skillfully manage timesheet and payroll enquiries
• Educate and empower contractors on our cutting-edge systems and processes.
• Contribute to the excitement of new customer implementations.
• Tackle administration tasks, run customer reports, and maintain impeccable documentation.
• Foster effective communication and collaboration with customers, contractors, internal teams, and external partners.
About You: The Superstar We're Looking For!
• Proven experience in customer service and coordination roles, preferably in a dynamic contractor-focused environment.
• A maestro in dealing with numerous stakeholders.
• Excellent written and verbal communication skills – words matter!
• The ability to prioritise an ever-changing workload.
• Tech-savvy with the ability to pick up new systems with ease.
• A drive to succeed and a positive attitude that radiates even on our toughest days.
• Embrace diversity in all its forms, celebrating nationalities and cultures.
What Awaits You:
• A dynamic work environment that mirrors your energy.
• Opportunities for professional and personal growth as we ride the wave of SME success.
• A chance to be part of something big – your contributions will make an impact.
• A team that feels more like a family, where collaboration and camaraderie are part of our DNA.
Ready to Join the Team? Apply Now!
Send your CV and a brief cover letter showcasing your passion, skills, and what makes you the perfect fit.
• Full time
• $73,500 per annum plus super
Exciting Customer Service Coordinator Opportunity
If you are a customer service specialist craving excitement, growth, and the rush of being part of a Small and Medium Enterprise (SME) with bold plans for expansion, then look no further – we want you on board!
Who We Are:
For 25 years, our client has been delivering bespoke workforce management solutions that artfully blend automation with the human touch. Their core values are anchored in remarkable customer-centricity, trailblazing energy, a passion for positivity, and an unwavering commitment to nurturing growth. They specialise in contingent workforce management and immigration services, catering to Australian and New Zealand organisations in talent-thirsty markets.
About the Role:
As the heartbeat of our operations, you'll be on the frontline, ensuring exceptional customer delivery and experience. Your mission, should you choose to accept it, involves managing the day-to-day service operations with sophistication and style that sets our client apart.
Key Responsibilities:
• Be the primary point of contact for our customers and contractors.
• Oversee the onboarding process– blowing our workers away with first impressions.
• Skillfully manage timesheet and payroll enquiries
• Educate and empower contractors on our cutting-edge systems and processes.
• Contribute to the excitement of new customer implementations.
• Tackle administration tasks, run customer reports, and maintain impeccable documentation.
• Foster effective communication and collaboration with customers, contractors, internal teams, and external partners.
About You: The Superstar We're Looking For!
• Proven experience in customer service and coordination roles, preferably in a dynamic contractor-focused environment.
• A maestro in dealing with numerous stakeholders.
• Excellent written and verbal communication skills – words matter!
• The ability to prioritise an ever-changing workload.
• Tech-savvy with the ability to pick up new systems with ease.
• A drive to succeed and a positive attitude that radiates even on our toughest days.
• Embrace diversity in all its forms, celebrating nationalities and cultures.
What Awaits You:
• A dynamic work environment that mirrors your energy.
• Opportunities for professional and personal growth as we ride the wave of SME success.
• A chance to be part of something big – your contributions will make an impact.
• A team that feels more like a family, where collaboration and camaraderie are part of our DNA.
Ready to Join the Team? Apply Now!
Send your CV and a brief cover letter showcasing your passion, skills, and what makes you the perfect fit.
