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Jobs in Australia   »   Jobs in Melbourne Airport   »   Customer Service Job   »   Guest Service Agent - Overnight
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Guest Service Agent - Overnight

AccorHotel

AccorHotel company logo

The successful candidate will:

  • An ability to work night shifts across a 7 day roster.
  • An open, unrestricted driver's licence - confidence in driving is essential.
  • Be customer focused.
  • Have great attention to detail.
  • Be reliable and well groomed.
  • Be a strong team player with excellent communication and interpersonal skills.
  • Responsible Service of Alcohol Certificate – Victoria.

What you will be doing:

  • Providing efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
  • Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction.
  • Maintain strict security procedures to ensure guest confidentiality and safety.

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