Our reception/administrators are the first point of contact for our families. They are essential in being a reliable source of information regarding our services.
Duties include (but not limited to):
- Meeting and greeting families
- Answering phones and making appointments
- Outlook email inbox management
- Creating invoices
- HiCAPS and Medicare payments
- NDIS Funding
- Entering and scanning client data and documents
- Basic office maintenance including tidying and cleaning
Skills and experience
Essential Criteria:
- Allied Health Administration/Reception experience
- Familiarity with Microsoft Teams and Excel
- Calendar management
- Impeccable time management skills
- Ability to prioritize workload
- High computer literacy skills
- High level of attention to detail
- Effective communication skills
- Ability to efficiently multitask and handle ad hoc duties as they arise throughout the day
- First Aid Certificate, WWC Check, NDIS Worker Screener and Police Clearance (or must be willing to get)
Desirable Criteria:
- Power Diary Experience
- Completion of Medical Reception course highly regarded
Job benefits and perks
- A fun and friendly team environment
- Collaborative and multidisciplinary team
- We pride ourselves on providing flexible work arrangements
- You will feel well supported with all your work carried out with AIM Therapy through regular meetings and training
- Regular team bonding opportunities, team meetings, birthdays and socials.”
- Anniversary rewards
- We provide a supportive team environment through: peer support, regular support sessions, premise and team meetings and a very approachable management team including a Practice Manager and Clinical Coordinators to provide support as required.
Management receives regular feedback from the clinical and admin team to constantly improve the team experience because we love our team and want you to love it too!
We can't wait to hear from you if you feel you could be a great fit : )
