02nd October,
WHAT YOU'LL BE DOING As the Scheme Operations Officer, you will be responsible for activities relating to administration of the Scheme. This position may work across *Leave Management or **Levy Management as required. You will:
complete data entry, analysis and information recording
ensure data accuracy, investigate and escalate issues
process and manage requests, enquiries and queries from internal and external stakeholders, including ongoing communication and follow up to ensure resolution
provide a high level of service to Employers to support their ability to meet regulatory requirements
build and maintain an understanding of the long service leave legislation and its application
clearly communicate relevant information to stakeholders as required
make decisions regarding the appropriate application of processes and procedures, using guidelines, and escalating as required
update and maintain records and databases, complying with service delivery systems and
... Click here to view more detail / apply for Scheme Operations Officer
