About the Role
Our client is seeking a motivated and friendly Customer Service/Admin Assistant to join their dynamic and collaborative team located in the Eastern Suburbs. The ideal candidate for this role will be passionate about delivering outstanding customer experiences while effectively managing administrative tasks and ad hoc duties.
Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, and in person.
Assist in processing orders, returns, and exchanges with attention to detail.
Maintain accurate records of customer interactions and transactions.
Support the administrative team with scheduling, filing, and data entry.
Collaborate with other departments to resolve customer issues and improve service delivery.
Provide general office support, including but not limited to managing supplies and organizing documents.
Other ad-hoc duties as directed by the Manager.
Skills and Experience
Previous experience in customer service or
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