Key Responsibilities:
Technical Support: Provide first- and second-line support to Komatsu end users by diagnosing and resolving hardware, software, and network issues through remote tools or onsite assistance.
Device Setup and Configuration: Deploy, configure, and maintain end-user devices (PCs, laptops, mobile devices, printers, etc.) and ensure they meet organizational standards and policies.
Application Support: Assist users with issues related to business-critical software and productivity applications (e.g., Microsoft Office, O365, collaboration tools, etc.).
Operating System Management (SOE): Install, upgrade, and configure operating systems, primarily Windows, ensuring they are up to date and secure.
Asset Management: Maintain accurate records of hardware, software, and peripheral inventory. Coordinate repairs and replacements as needed.
Security Compliance: Implement and support endpoint security measures, ensuring systems are patched and updated according to organizational policies.
User Training: Educate end users on best practices, tools, and resources to increase productivity and
... Click here to view more detail / apply for Modern Desktop Engineer
Technical Support: Provide first- and second-line support to Komatsu end users by diagnosing and resolving hardware, software, and network issues through remote tools or onsite assistance.
Device Setup and Configuration: Deploy, configure, and maintain end-user devices (PCs, laptops, mobile devices, printers, etc.) and ensure they meet organizational standards and policies.
Application Support: Assist users with issues related to business-critical software and productivity applications (e.g., Microsoft Office, O365, collaboration tools, etc.).
Operating System Management (SOE): Install, upgrade, and configure operating systems, primarily Windows, ensuring they are up to date and secure.
Asset Management: Maintain accurate records of hardware, software, and peripheral inventory. Coordinate repairs and replacements as needed.
Security Compliance: Implement and support endpoint security measures, ensuring systems are patched and updated according to organizational policies.
User Training: Educate end users on best practices, tools, and resources to increase productivity and
... Click here to view more detail / apply for Modern Desktop Engineer
