Tasks & responsibilities
Plan and implement the growth strategy for the company - including planning new products & services, review existing product portfolio, pricing & exploring new markets customer segments
Direct the marketing team in identifying & participating in country fairs, events. Plan & organise marketing activities for current & future portfolio of products
Plan, hire, train, manage & review performance of sales demonstrators & customer service representatives
Spruce up the retail sales counter and manage retail & institutional sales, including participating in tenders
Collect and analyse customer feedback & ensure excellent customer service by the team to further enhance company's brand image
Coordinate with cross functional teams in repair, service, accounts, retail & sourcing Plan & supervise interactions & negotiations with local & overseas suppliers, to supply tailor-made products to meet specific customer requirements. Supervise all import documentation for smooth import by the imports in-charge.
Plan and implement the growth strategy for the company - including planning new products & services, review existing product portfolio, pricing & exploring new markets customer segments
Direct the marketing team in identifying & participating in country fairs, events. Plan & organise marketing activities for current & future portfolio of products
Plan, hire, train, manage & review performance of sales demonstrators & customer service representatives
Spruce up the retail sales counter and manage retail & institutional sales, including participating in tenders
Collect and analyse customer feedback & ensure excellent customer service by the team to further enhance company's brand image
Coordinate with cross functional teams in repair, service, accounts, retail & sourcing Plan & supervise interactions & negotiations with local & overseas suppliers, to supply tailor-made products to meet specific customer requirements. Supervise all import documentation for smooth import by the imports in-charge.