Join a fantastic national organisation in a role with excellent opportunities for growth and progression within the business.
What in it for you:
Fantastic opportunity to grow with the busienss and develop your career
Excellent salary point at $68,000 plus super
Exposure within a leading national contact centre provider
About the Role:
As a Collections Representative you will work within the Collections Call Centre team to assess and report on the team's compliance and performance. Your responsibilities will include:
Speak with customers who have fallen behind on their payments and work with them to devise a solution
Work with customers to implement payment plans to assist them in meeting their obligations
Provide an empathetic and realistic support while balancing both the customer's and business needs
Apply best business practices at all times
Start Date: November 2024 Hours : 9am-5pm Mon-Fri. This roles requires you to be in the office 5 days a week.
Skills and Experience: Our client is looking for someone with previous experience in a collections or call centre position or similar.
1+ years experience working in a call centre, a collections environment is desirable
Experience working with telecommunications companies is an advantage
Excellent understanding of call centre general practices and ways of working
Excellent communication skills
Does this sound like the right role for you? Then apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant on [email protected] to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
What in it for you:
Fantastic opportunity to grow with the busienss and develop your career
Excellent salary point at $68,000 plus super
Exposure within a leading national contact centre provider
About the Role:
As a Collections Representative you will work within the Collections Call Centre team to assess and report on the team's compliance and performance. Your responsibilities will include:
Speak with customers who have fallen behind on their payments and work with them to devise a solution
Work with customers to implement payment plans to assist them in meeting their obligations
Provide an empathetic and realistic support while balancing both the customer's and business needs
Apply best business practices at all times
Start Date: November 2024 Hours : 9am-5pm Mon-Fri. This roles requires you to be in the office 5 days a week.
Skills and Experience: Our client is looking for someone with previous experience in a collections or call centre position or similar.
1+ years experience working in a call centre, a collections environment is desirable
Experience working with telecommunications companies is an advantage
Excellent understanding of call centre general practices and ways of working
Excellent communication skills
Does this sound like the right role for you? Then apply now. Alternatively, please feel free to contact Chris Harrison - Senior Consultant on [email protected] to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.
