About the role
As our Despatch Coordinator, you will demonstrate a high level of customer service and attention to detail with previous experience in despatch planning, scheduling and prioritisation. You will be responsible for planning despatch to optimise service levels and customer satisfaction, without compromising our well-established safety and quality standards.
Your responsibilities will include:
Provide a high level of customer service
Ensure required fleet matches delivery plan
Accurate despatch of correct order to customer
Liaise with sales, warehouse and transport providers to resolve urgent and critical customer requirements
Managing driver and wait times with an expectation to reduce yard wait time
Performing load checks and auditing of loads and load restraint
Sign off safety checklists and adhere
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