This position is responsible for ensuring the efficient and cost effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.
What are your Primary Duties?
- Ensure the security of guest rooms and keys.
- Assist the Assistant/Executive Housekeeper in the daily checking of bedrooms and designated team member areas to maintain standards.
- Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
- Be competent in the running of the hire and clean laundry operation and ensure the cost effective use of linen and assist with inventories as requested by the Assistant/Executive Housekeeper.
- Ensure the correct handling of guest laundry and lost property.
- Liaise with Front Office and Maintenance regarding “ready” rooms ensuring guest requirements are met.
- Respond to special requests with a sense of urgency.
- Ensure VIP rooms have correct amenities as requested by Front Office.
- Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times. Rosters to be authorized by appropriate department head.
- Any other reasonable tasks requested by your manager.
