The Conference and Events Operations Manager is responsible for the seamless execution of a multitude of events including functions, dinners, expos and conferences. Success in this role is the ability to manage a team of food and beverage attendants to execute phenomenal service in Brisbane’s largest hotel conferencing operation, working collaboratively with other hotel departments including the Sales and Kitchen teams.
What you will be doing:
- Lead, mentor and train a team of food and beverage ambassadors
- Ensure client expectations are met, delivering a service that exudes luxury and aligns with Sofitel brand standards
- Collaborate with other hotel departments to strategise on new product and service offerings
- Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests
