04th September,
Location: 27 Stanley Street, Queenstown Employment Type: Full-Time permanent position. Hours of Work: Guaranteed 40 hours per week, Tuesday - Saturday. Shift times: 9:00am - 5:30pm Wage Rate: $26 - $28 per hour Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/ Key Tasks & Responsibilities:
Managing reservations for the hotel via phone, email, online booking systems, and walk-ins.
Keep accurate records of all reservations, including guest information, payment details, and special requests.
Communicate booking confirmations, modifications, or cancellations to guests.
Process payments for room bookings, including deposits and pre-authorizations.
Promote and sell additional hotel services, such as upgrades, dining options, and special packages.
Monitor room availability to prevent overbooking and maximize occupancy.
Maintain confidentiality and security of guest information.
Assisting with Front Office tasks and duties as needed.
Preferred Skills and Experience:
Experience in a similar role within a
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