$110,115 - $120,025 per annum, plus superannuation
Ongoing, Full-time
Parramatta
Position Overview The position of Manager, Client Experience and Quality Assurance is a newly created role reporting to the Director Court Operations, Strategic Support Hub (SSH). The SSH is a pivotal part of the Courts operational structure with broad responsibility nationally for enquiries management and filed document management. The SSH sits within a broader team known as Court and Tribunal Services. The Manager, Client Experience and Quality Assurance will be a member of that broader CTS Leadership Team. There are 3 teams operating within the Strategic Support Hub:
Divorce Consent and Enquiries Team: Managing contact centre for the courts (including Federal Court and general federal law enquiries) and document processing for the courts highest volume applications, Divorce and Consent Order Applications (family law).
Family Law General Processing Team (family law): Processing
... Click here to view more detail / apply for APS EL1 ? Manager Client Experience and Quality Assurance
