Position: Cafe Manager
Position Type: Full Time
Salary: $73,500 p/a Plus Super
Employer Name: Rms International Au Pty Ltd - Trading as Piccolo Me ICW
A.B.N: 33666516552
Job Location: North Wollongong
Advertising Period: 28 days - 23 Sep 2024 > 21 Oct 2024
Please include Reference: J1132 in the Subject Line and email all applications and CV to [email protected]
SUMMARY:
Our client, Piccolo Me ICW, established in 2023, is seeking to add a Café Manager to their vibrant and innovative team. Piccolo Me has gained a strong reputation for delivering high-quality coffee, creative menus, and cutting-edge marketing since 2012. As a trend-setter in the hospitality industry, Piccolo Me continues to attract a diverse and loyal customer base. The Café Manager will play a crucial role in ensuring smooth daily operations and exceptional customer service at Piccolo Me ICW location.
The typical job responsibilities will include, but are not limited to the following:
- Plan and coordinate daily café operations to ensure smooth service delivery.
- Oversee and maintain inventory, ordering supplies as needed within budget constraints.
- Manage staff recruitment, training, and performance assessments to maintain high service standards.
- Plan menus in consultation with chefs and adapt to customer preferences and trends.
- Ensure compliance with health and safety regulations at all times within the café.
- Maintain financial records, including stock levels and transactions, to ensure profitability.
- Supervise kitchen and front-of-house teams to optimise efficiency and customer satisfaction.
- Organise special events and functions to enhance customer engagement and café visibility.
- Liaise with suppliers to negotiate pricing and secure quality products for the café.
- Implement marketing strategies to drive sales and attract a wider customer base.
- Monitor and respond to customer feedback to maintain high satisfaction levels.
- Ensure the café’s atmosphere is welcoming, clean, and aligned with brand standards.
- Analyse daily sales reports and prepare action plans for improving business performance.
- Handle customer complaints promptly and effectively to uphold service standards.
- Collaborate with management to identify growth opportunities and streamline operations.
Applicants must meet the following minimum requirements to be considered for the role:
- Minimum of 5 years’ experience in a café or restaurant management role.
- Strong leadership skills with proven experience in staff training and development.
- Excellent organisational skills with a focus on efficient daily operations management.
- Knowledge of health and safety standards and compliance regulations in food service.
- Demonstrated ability to manage inventory and control costs within budgetary limits.
- Experience in handling large tourist groups of up to 200 guests, ensuring a seamless dining experience.
- Strong communication and customer service skills, with a focus on resolving issues.
Please include Reference: J1132 in the Subject Line and email all applications and CV to [email protected]
Due to the volume of applicants, only those meeting the minimum standards will be considered and only successful candidates will be contacted.
Thank you for your interest in the role.
Position Type: Full Time
Salary: $73,500 p/a Plus Super
Employer Name: Rms International Au Pty Ltd - Trading as Piccolo Me ICW
A.B.N: 33666516552
Job Location: North Wollongong
Advertising Period: 28 days - 23 Sep 2024 > 21 Oct 2024
Please include Reference: J1132 in the Subject Line and email all applications and CV to [email protected]
SUMMARY:
Our client, Piccolo Me ICW, established in 2023, is seeking to add a Café Manager to their vibrant and innovative team. Piccolo Me has gained a strong reputation for delivering high-quality coffee, creative menus, and cutting-edge marketing since 2012. As a trend-setter in the hospitality industry, Piccolo Me continues to attract a diverse and loyal customer base. The Café Manager will play a crucial role in ensuring smooth daily operations and exceptional customer service at Piccolo Me ICW location.
The typical job responsibilities will include, but are not limited to the following:
- Plan and coordinate daily café operations to ensure smooth service delivery.
- Oversee and maintain inventory, ordering supplies as needed within budget constraints.
- Manage staff recruitment, training, and performance assessments to maintain high service standards.
- Plan menus in consultation with chefs and adapt to customer preferences and trends.
- Ensure compliance with health and safety regulations at all times within the café.
- Maintain financial records, including stock levels and transactions, to ensure profitability.
- Supervise kitchen and front-of-house teams to optimise efficiency and customer satisfaction.
- Organise special events and functions to enhance customer engagement and café visibility.
- Liaise with suppliers to negotiate pricing and secure quality products for the café.
- Implement marketing strategies to drive sales and attract a wider customer base.
- Monitor and respond to customer feedback to maintain high satisfaction levels.
- Ensure the café’s atmosphere is welcoming, clean, and aligned with brand standards.
- Analyse daily sales reports and prepare action plans for improving business performance.
- Handle customer complaints promptly and effectively to uphold service standards.
- Collaborate with management to identify growth opportunities and streamline operations.
Applicants must meet the following minimum requirements to be considered for the role:
- Minimum of 5 years’ experience in a café or restaurant management role.
- Strong leadership skills with proven experience in staff training and development.
- Excellent organisational skills with a focus on efficient daily operations management.
- Knowledge of health and safety standards and compliance regulations in food service.
- Demonstrated ability to manage inventory and control costs within budgetary limits.
- Experience in handling large tourist groups of up to 200 guests, ensuring a seamless dining experience.
- Strong communication and customer service skills, with a focus on resolving issues.
Please include Reference: J1132 in the Subject Line and email all applications and CV to [email protected]
Due to the volume of applicants, only those meeting the minimum standards will be considered and only successful candidates will be contacted.
Thank you for your interest in the role.
