Business Name: Apothecary Coffee
ABN: 41855274614
Location of Work: Chatswood
Salary: AUD $70,000 - $75,000 per annum
Position Type: Full-time
Role Overview:
We are seeking a highly motivated and experienced Cafe Manager to join our team
at Apothecary Coffee. As a key member of our management team, you will be
responsible for overseeing daily operations and ensuring the smooth running of our
cafe. This role is crucial for maintaining the highest standards of customer service
and operational efficiency.
Key Responsibilities:
Oversee the daily operations of the cafe, including staff management, inventory
control, and customer service.
Develop and implement strategies to enhance customer satisfaction and achieve
business goals.
Manage staff recruitment, training, and performance evaluations.
Ensure compliance with health and safety regulations, as well as company policies.
Prepare and manage budgets, financial reports, and operational expenses.
Coordinate with suppliers and vendors to maintain inventory and manage orders.
Handle customer inquiries and resolve any issues or complaints in a professional
manner.
Monitor and analyze performance metrics to drive continuous improvement in
service and efficiency.
Qualifications and Experience:
Minimum of 2 years of full-time experience in a managerial role within the hospitality
industry.
Diploma of Hospitality Management or a related qualification is required.
Proven leadership skills with the ability to manage and motivate a team.
Strong organizational and problem-solving abilities.
Excellent communication and customer service skills.
ABN: 41855274614
Location of Work: Chatswood
Salary: AUD $70,000 - $75,000 per annum
Position Type: Full-time
Role Overview:
We are seeking a highly motivated and experienced Cafe Manager to join our team
at Apothecary Coffee. As a key member of our management team, you will be
responsible for overseeing daily operations and ensuring the smooth running of our
cafe. This role is crucial for maintaining the highest standards of customer service
and operational efficiency.
Key Responsibilities:
Oversee the daily operations of the cafe, including staff management, inventory
control, and customer service.
Develop and implement strategies to enhance customer satisfaction and achieve
business goals.
Manage staff recruitment, training, and performance evaluations.
Ensure compliance with health and safety regulations, as well as company policies.
Prepare and manage budgets, financial reports, and operational expenses.
Coordinate with suppliers and vendors to maintain inventory and manage orders.
Handle customer inquiries and resolve any issues or complaints in a professional
manner.
Monitor and analyze performance metrics to drive continuous improvement in
service and efficiency.
Qualifications and Experience:
Minimum of 2 years of full-time experience in a managerial role within the hospitality
industry.
Diploma of Hospitality Management or a related qualification is required.
Proven leadership skills with the ability to manage and motivate a team.
Strong organizational and problem-solving abilities.
Excellent communication and customer service skills.
