The Commercial Products team manages a fleet of custom-built and off the shelf systems that perform critical functions for our Sales Operations, Traffic, Finance and Presentation teams, which make it possible for us to sell and traffic ads. In other words, our systems manage all revenue associated with broadcast today and progressively into digital.
Ideally you have worked with Salesforce over the last couple of years, have a focus on industry cloud solutions, and are comfortable working from implementation to adoption.
Role responsibilities
- User Management: Create, manage, and deactivate user accounts, roles, and permissions to ensure data security and accessibility.
- System Maintenance: Monitor and maintain system performance, security, and data integrity.
- Customisation: Customise Salesforce applications, including the creation of reports, dashboards, page layouts, and workflow automation.
- Data Management: Perform data imports, exports, backups, and cleansing to maintain high-quality data standards.
- Training & Support: Provide training and ongoing support to users, helping them to navigate the platform and utilise its features effectively.
- Documentation: Develop and maintain documentation of system configurations, processes, and user procedures.
- Collaboration: Work with various departments to gather requirements, deliver solutions, and enhance the Salesforce platform to meet evolving business needs.
- Updates & Releases: Stay up-to-date with Salesforce releases and new features; assess their impact and implement necessary updates.
