THE CLIENT The client is the leader in the Australian and New Zealand collision repair industry and associated auto parts market.
THE ROLE
Performing and scheduling IT audits to verify adherence to company policies, industry regulations, and established best practices.
Examining and adjusting systems, data, and documentation, for example troubleshooting and resolving technical issues through the analysis of system logs and appropriate modifications to system configurations.
Analysing, evaluating, and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade, and configuration and troubleshooting of desktops, software, hardware, printers, internet, and phone systems
Leveraging technical expertise to design, implement, and communicate procedures and instructions for prospective IT personnel and non-technical staff regarding operational processes and software applications. This includes creating comprehensive documentation detailing the troubleshooting of common issues with a specific software application and conducting training sessions for new IT agents on proper
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