Transurban's commitment to enhancing road safety, intelligence, and sustainability is evident through its innovative solutions that tackle transportation challenges. The Customer Solutions and Australia Markets Partnering (CS & AMP) division plays a pivotal role in this mission by transforming the customer experience. This division adopts a comprehensive approach, integrating employees, processes, and technology to improve customer interactions.
About the role ? ?
The Senior Manager, Customer Solutions Strategy, develops and leads the current and future strategy for transforming processes and customer experience when payment obligations are unmet. You will create and implement a scalable, efficient collections operating model.
As a leader of the Customer Solutions Strategy team, you will be responsible for embedding a data-driven approach within the function and leveraging data and insights to enrich and enhance the strategic direction of Customer Solutions activities.
Some of what you will do: ? ?
Designing, governing,
... Click here to view more detail / apply for Senior Manager ? Customer Solutions Strategy
About the role ? ?
The Senior Manager, Customer Solutions Strategy, develops and leads the current and future strategy for transforming processes and customer experience when payment obligations are unmet. You will create and implement a scalable, efficient collections operating model.
As a leader of the Customer Solutions Strategy team, you will be responsible for embedding a data-driven approach within the function and leveraging data and insights to enrich and enhance the strategic direction of Customer Solutions activities.
Some of what you will do: ? ?
Designing, governing,
... Click here to view more detail / apply for Senior Manager ? Customer Solutions Strategy
