About the Role
As a Battery & Charger Equipment Specialist at Crown Equipment, you will play a vital role in ensuring optimal performance and reliability of our battery and charger systems. Your expertise will be instrumental in delivering top-notch service to our valued customers.
Key opportunities for this role include:
- Conduct thorough inspections, diagnostics, and repairs on battery and charger equipment.
- Identify equipment beyond economical repair and complete required forms.
- Removal and storage of parts which can be used for the repair of batteries and charges to maintain Crown assets.
- Collaborate with the service team to ensure seamless customer operations and satisfaction.
- Perform routine maintenance and repair of battery and charger systems.
- Document service activities and maintain accurate records of work performed.
- Provide exceptional customer service and support.
To be successful in this role you will likely have:
- Experience in battery and charger maintenance or related technical field is preferred.
- Strong troubleshooting and diagnostic skills.
- Excellent communication skills and customer service orientation.
- Ability to work independently and collaboratively in a team environment.
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
