Lead and manage the Listening Strategy for Qantas Group, driving improvement, cultural change, and engagement through data-driven insights.
Collaborate with Group People Executives and teams to influence organisational strategy and decision-making.
Fixed term 12 months role based at our Mascot HQ
The aviation sector doesn?t stand still. Challenged to adapt and change, we?ve responded by reinventing our customer experience, broadening our business and achieving what was thought impossible. This allows us to stand strong as the Qantas Group.
As the Manager Employee Experience, you will oversee the Listening Strategy for the Qantas Group, focusing on designing and implementing employee listening programs and initiatives, managing the Qualtrics supplier, and communicating insights to influence business decisions. This role will serve as a trusted advisor in Employee Experience, translating key insights into strategies that drive improvement, cultural change, and engagement. The position requires collaboration with various teams, ... Click here to view more detail / apply for Manager Group Employee Experience