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Jobs in Australia   »   Jobs in Canberra   »   Customer Service Job   »   Systems Administrator - Service Desk
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Systems Administrator - Service Desk

Leidos

Leidos company logo

We are currently seeking a Systems Administrator to maintain smooth operation of multi-user computer systems. Interacting daily with end users, both physically and virtually, your duties will include:

  • setting up administrator and service accounts and maintaining system documentation
  • tuning system performance
  • installing system wide software
  • allocate mass storage space
  • support and maintain an extensive server platform & related applications, 
  • utilise enterprise-wide monitoring platforms
  • identify problems in the infrastructure environment and action them accordingly 
  • work with the respective business technology groups to administer, support and manage existing infrastructure deployments and functions
  • participating in agile sprints, providing user representation during testing
  • support Change Management activities and the transition of solutions into production and operational use
  • develop plans, procedures, work instructions, manuals and other technical documentation for use by personnel
  • liaise with other teams through delivery and escalation processes of the team’s tasks
  • plan, monitor and report on progress of activities within your team’s assigned work packages

Please be aware that this role will require some on-call/weekend work on occasion with core hours (three rolling shifts) between 0600-1800hrs. 

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