Location: Brisbane, QLD
Salary Range: $79,764 - $85,074 Attractive Superannuation
Contact Officer: Thomas Webb
The Income Support Branch (ISB) is one of five branches that operate under the umbrella of the Client Benefits Diovision. It provides a quality and timely service to eligible veterans and their families to ensure an appropriate level of income support. It delivers the Governments social policy and support agenda through the administration of various means-tested benefits and allowances. An APS4 Income Support Delegate is required to use judgement and well-developed investigative skills to determine routine cases and undertake the more complex case and/or operational administrative work within the Veteran Payment team in providing essential services to DVAs vulnerable clients. They work under general direction against established priorities and procedures, while exercising autonomy about how work tasks are performed. Employees at this level are responsible for setting priorities
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