You might not realize it but digital out-of-home is all around you; from the billboards in Times
Square, to the TVs at gas pumps, screens at electric vehicle charging stations, elevators, the
grocery check-out aisle and everything in between. Our mission is to power that global digital
signage ecosystem. We’ve built software solutions that can run entire signage networks and an
end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.
About us:
Vistar Media is a rapidly expanding global software and advertising technology company. Our
innovation and leadership in the industry have been recognized by AdExchanger’s Top
Programmatic Power Players and Street Fight’s Innovator Awards. We pride ourselves on our
positive, supportive culture and are looking to scale our teams globally. Be a part of our exciting
journey!
About the role:
We're adding to our Client Success team, and are searching for experienced candidates who
are looking to work with top-tier clients in a growing market. A successful candidate for this role
has built collaborative client relationships; understands the digital advertising landscape; is
fluent in programmatic advertising and the RTB landscape; excels in fast-paced startup
environments; and has strong communication and problem-solving skills. You will report to the
Director of Client Success and work closely with the Sales, Supply, Analytics, and Product
teams to ensure client success across both managed and self-service advertising campaigns.
What you'll do:
? Manage Vistar’s demand clients across managed and self-service buys
? Understand the Vistar Media platform, its core product offerings, and the ability to
communicate how it can meet client objectives
? Respond to RFPs and create comprehensive media plans for existing and potential
clients
? Partner with Sales to manage client relationships and client satisfaction, including
determining client goals, deliverables, asset management, and delivery to achieve
campaign success
? Grow client platform usage and improve results through training and onboarding
self-service clients
? Communicate directly with agencies, brands, DSPs, internal teams and external vendors
as necessary
? Upsell and renew existing clients with innovative ideas that focus on retention and
growing business
? Collaborate with cross-functional teams to troubleshoot technical issues and enhance
product capabilities to improve and streamline user experience
What experience we're looking for:
? Bachelor’s degree
? 3-5 years experience working in client success role within the media or advertising
industry
? Experience with the programmatic ecosystem, RTB, DSPs, SSPs, DMPs
? Understanding of ad tech, media buying, planning, ad operations, trafficking, and
analytics
? Proficiency working in ad platforms, ad verification, and with measurement partners such
as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, Millward Brown,
ResearchNow, etc.
Who you are:
? Passionate about building client relationships
? Excellent time management skills and ability to multi-task across multiple projects and
stakeholders
? Thrive in fast-paced environments
? Positive attitude and passion about their work
What we offer:
? Flexible, fun start-up environment and culture
? An approachable and accessible C-Suite
? Quarterly In-Office Meal Allowance
? Free lunch each week
? 25 Days of paid annual leave
? Company-wide and team specific entertainment budgets for both in-person and virtual
team building
? Sponsored Volunteer Events and Vistar Gives Back program
? An awesome and supportive bunch of people to work with and learn from
Square, to the TVs at gas pumps, screens at electric vehicle charging stations, elevators, the
grocery check-out aisle and everything in between. Our mission is to power that global digital
signage ecosystem. We’ve built software solutions that can run entire signage networks and an
end-to-end marketplace for programmatic advertising exclusively for digital out-of-home.
About us:
Vistar Media is a rapidly expanding global software and advertising technology company. Our
innovation and leadership in the industry have been recognized by AdExchanger’s Top
Programmatic Power Players and Street Fight’s Innovator Awards. We pride ourselves on our
positive, supportive culture and are looking to scale our teams globally. Be a part of our exciting
journey!
About the role:
We're adding to our Client Success team, and are searching for experienced candidates who
are looking to work with top-tier clients in a growing market. A successful candidate for this role
has built collaborative client relationships; understands the digital advertising landscape; is
fluent in programmatic advertising and the RTB landscape; excels in fast-paced startup
environments; and has strong communication and problem-solving skills. You will report to the
Director of Client Success and work closely with the Sales, Supply, Analytics, and Product
teams to ensure client success across both managed and self-service advertising campaigns.
What you'll do:
? Manage Vistar’s demand clients across managed and self-service buys
? Understand the Vistar Media platform, its core product offerings, and the ability to
communicate how it can meet client objectives
? Respond to RFPs and create comprehensive media plans for existing and potential
clients
? Partner with Sales to manage client relationships and client satisfaction, including
determining client goals, deliverables, asset management, and delivery to achieve
campaign success
? Grow client platform usage and improve results through training and onboarding
self-service clients
? Communicate directly with agencies, brands, DSPs, internal teams and external vendors
as necessary
? Upsell and renew existing clients with innovative ideas that focus on retention and
growing business
? Collaborate with cross-functional teams to troubleshoot technical issues and enhance
product capabilities to improve and streamline user experience
What experience we're looking for:
? Bachelor’s degree
? 3-5 years experience working in client success role within the media or advertising
industry
? Experience with the programmatic ecosystem, RTB, DSPs, SSPs, DMPs
? Understanding of ad tech, media buying, planning, ad operations, trafficking, and
analytics
? Proficiency working in ad platforms, ad verification, and with measurement partners such
as DCM, Sizmek, Salesforce, IAS, DoubleVerify, MOAT, Nielsen, Millward Brown,
ResearchNow, etc.
Who you are:
? Passionate about building client relationships
? Excellent time management skills and ability to multi-task across multiple projects and
stakeholders
? Thrive in fast-paced environments
? Positive attitude and passion about their work
What we offer:
? Flexible, fun start-up environment and culture
? An approachable and accessible C-Suite
? Quarterly In-Office Meal Allowance
? Free lunch each week
? 25 Days of paid annual leave
? Company-wide and team specific entertainment budgets for both in-person and virtual
team building
? Sponsored Volunteer Events and Vistar Gives Back program
? An awesome and supportive bunch of people to work with and learn from
