TSA is an Australian-owned business in the Outsourcing Industry helping companies acquire, retain and grow their consumer customer bases. We represent some of the country's largest brands from across multiple call centers in Australia and the Philippines.
TSA Group are looking for an experienced Workforce Analyst to join our team on a permanent basis. The Workforce Analyst is responsible for producing highly accurate daily, monthly and yearly call staffing forecasts. The Workforce Analyst will action changes in our workforce management systems and work with the business to ensure that key tasks performed drive business success. The successful candidate will have a strong attention to detail and thrives in a fast-paced environment.
What you need to know about the role:
This is a permanent full-time position based near any of our offices around Australia!
Work Monday ? Friday between standard business hours.
Predict and prepare for changes in production, budget,
... Click here to view more detail / apply for Workforce Analyst
TSA Group are looking for an experienced Workforce Analyst to join our team on a permanent basis. The Workforce Analyst is responsible for producing highly accurate daily, monthly and yearly call staffing forecasts. The Workforce Analyst will action changes in our workforce management systems and work with the business to ensure that key tasks performed drive business success. The successful candidate will have a strong attention to detail and thrives in a fast-paced environment.
What you need to know about the role:
This is a permanent full-time position based near any of our offices around Australia!
Work Monday ? Friday between standard business hours.
Predict and prepare for changes in production, budget,
... Click here to view more detail / apply for Workforce Analyst