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Jobs in Australia   »   Jobs in Surry Hills   »   F&B / Tourism / Hospitality Job   »   Assistant Hotel Manger
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Assistant Hotel Manger

NOSH PTY LTD

NOSH PTY LTD company logo
Nosh Hospitality is Australia's leading event staffing agency and we're looking for fresh, enthusiastic people with  hospitality experience to join  our team!

The Role

This is the perfect opportunity for an experienced Assistant Hotel Manager to grow within a team of passionate hospitality professionals as well as be a part of one of Sydney’s unique venues. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create awesome moments for every guest.

Your day to day

Reporting into the General Manager, you’ll assist in coordinating and overseeing Front Office and Food & Beverage, however the role will support all aspects of hotel operations including Housekeeping and Guest services. You will lead the day to day operations of the hotel on your shift and are responsible for ensuring guests have a memorable and seamless experience from arrival to departure.

This critical leadership position requires proven capability to take the lead with the team with supervision from the General Manager and create exceptional guest experiences, as well as working well under pressure, in those times we need to pull together as a team. You will enjoy making a guest's stay special as well as motivating and engaging your team to deliver results.

You’ll not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of their experience. You’ll also be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.

The ideal candidate will bring the following:
- Minimum three years’ experience in guest service/hotel experience across
- Front Office and/or Food & Beverage as a Supervisor or Duty manager, preferably within a hotel/hospitality environment.
- Proficient in guest relations, FOH & BOH guest services, able to liaises with all department heads.
- Ensuring guest satisfaction
- Overseeing functions, restaurant, bar and event delivery
- Security and property management
- Team development, management and training - Experience in leading, supporting and driving a team.
- Stock and cash reconciliations
- Great communication skills (written and verbal), passion for delivering results and developing people and self
- Computer savvy and exposure to POS or hotel PMS systems would be an advantage

Certifications - First Aid, Responsible Service of Alcohol and OHS compliance and Drivers licence
Competency to drive the financial results of the department. Be sales focused, create and lead the team to execute revenue initiatives.
Demonstrate proven results in management of financial controls.
Lead & Coach a diverse team of people. Ensuring that team culture is guest focused, community led, and sales driven.
Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

If your passion is people, outstanding experiences, food & beverage, building a dream team and delivering world class service - We would love to hear from you! Get in touch with us today.

Please email your application to [email protected]

 Thank you!
NOSH Hospitality
✱   This job post has expired   ✱

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