Duties:
This exciting opportunity will see you:
Design, implement and maintain training materials, including user guides, manuals, and video tutorials for ERP training sessions for all staff across ANZ ensuring best practices are met
Ensure all training and support activities comply with organizational policies, industry standards, and best practices
Serve as the primary point of contact for ERP-related inquiries, troubleshooting issues, and resolving user problems in a timely manner to establish training effectiveness, and system usage trends and business needs are met
Collaborate with relevant teams to identify opportunities for system enhancements and process improvements
Stay updated on ERP system upgrades and new features and incorporate relevant changes into training and support materials.
Skills and Experience:
Degree qualifications in Information Technology, Finance or equivalent
Strong customer facing service and consultative skills to support change management and user
... Click here to view more detail / apply for ERP Specialist
