DevOps\CloudOps Engineer role requires maintaining reliable, fault tolerant infrastructure and application availability to meet the demands of our growing customer base. This position will be responsible for production operations and releases of SaaS applications deployed in the public cloud. This position requires 4-8 years of hands-on experience as a DevOps/CloudOps Engineer supporting production SaaS/PaaS environments.
Qualifications
Key Responsibilities:
Manage the applications and related cloud environments across the globe
Troubleshoot and resolve infrastructure issues, ensure proper security controls are in place
Provision and de-provision customers, ensure 99.9% application SLA is met
Perform scheduled maintenance activities, ensure that releases are planned, developed, validated, and deployed to testing and production environments
Maintain regular backups of the environments and applications
Develop metrics for cloud infrastructure and software components; establish dashboards for monitoring metrics and key performance indicators
Plan and conduct annual disaster recovery tests
Participate in SOC/ISO audits and ensure all audit controls are adhered to
Able and be willing to provide on-call duty
Qualifications Required
Proficiency in Microsoft Windows Server administration, Active Directory, Microsoft IIS and PowerShell scripting
Strong hands-on experience of Microsoft Azure is required
Knowledge of Microsoft SQL Server and Microsoft SSAS is strongly preferred
Solid understanding of network administration (TCP/IP, DNS, VLANs, NSGs, VPN etc.)
Familiarity with cryptography technologies (TLS, IPsec, TDE) and enterprise EDR systems
Solid understanding of SDLC, CI/CD, Azure DevOps, release and management
Experience with managing single tenant and multi-tenant SaaS applications is strongly preferred
Familiarity with penetration testing, vulnerability scanning, log/configuration management systems is preferred
Relevant Microsoft certifications are preferred, but not required
Ability to balance multi-task and multiple priorities while maintaining a high level of customer satisfaction
