SOS IMMIGRATION We, Stella’s By the Lake, are seeking a dedicated Café Manager to join our team. The successful candidate will collaborate with chefs to plan menus, organize special functions, and manage the purchasing and pricing of goods within budget. Responsibilities include maintaining stock and financial records, ensuring compliance with health regulations, and keeping dining facilities clean and functional. The Café Manager will also engage with customers to gauge their satisfaction, oversee the selection, training, and supervision of waiting and kitchen staff, and may handle reservations, greet guests, and assist with orders. We want to hear from you if you have a passion for hospitality and strong leadership skills. Benefits Salary and Superannuation: Salary of $73500 plus superannuation. Additionally, superannuation (retirement savings) at 11.5% is included, resulting in a total annual compensation of approximately $81,952.50. Employee Benefits: Beyond salary, we offer additional benefits to enhance employee satisfaction and productivity: Health and Wellness Programs: Access to wellness initiatives, and mental health support. Extended Parental Leave: Maternity and paternity leave provisions for new parents. Task & Responsibilities As a Café Manager, your tasks and responsibilities encompass a wide range of duties related to overseeing the café’s operations and ensuring its success. Here’s a summary of what you can expect: Menu Planning : Collaborate with chefs to plan and update menus. Ensure menu items meet quality and cost standards. Special Functions : Organize and coordinate special events and functions. Manage logistics and ensure smooth execution. Purchasing and Pricing : Arrange the purchasing of goods within budget constraints. Set and adjust pricing of menu items. Stock and Financial Records : Maintain accurate records of stock levels. Track financial transactions and manage budgets. Health and Safety Compliance : Ensure dining facilities comply with health regulations. Maintain cleanliness and functionality of the café. Customer Engagement : Interact with customers to assess their satisfaction with meals and service. Address customer feedback and resolve issues promptly. Staff Management : Select, train, and supervise waiting and kitchen staff. Schedule shifts and manage staff performance. Reservations and Guest Services : Handle reservations and greet guests. Assist in taking orders and ensuring a pleasant dining experience. Qualification & Experience To become a Café Manager, both qualifications and relevant experience play a crucial role. Here’s what you need: Qualifications, Education Requirements Diploma in Hospitality Management Experience Requirements Minimum of 2 years of experience in a similar role. Essential Skills Leadership: Ability to lead and motivate a team, ensuring high standards of service and efficiency. Customer Service: Strong focus on customer satisfaction, with the ability to handle complaints and feedback effectively. Communication: Excellent verbal and written communication skills for interacting with staff, suppliers, and customers. Organizational Skills: Ability to manage multiple tasks, maintain records, and ensure compliance with health regulations. Financial Acumen: Proficiency in managing budgets, pricing goods, and maintaining financial records. Problem-Solving: Ability to address and resolve issues promptly and efficiently. Attention to Detail: Ensuring the café is clean, functional, and compliant with health standards. Remember that practical experience, combined with the right skills, will set you up for success as a Café Manager. About Company Stella’s By the Lake is Owned by the father and daughter duo, David and Ashlinn Reid, the café offers a warm and friendly experience. Named in honour of their late beloved dog, Stella, the café warmly welcomes all four-legged friends to join in the outdoor seating area. The café focuses on serving simple but delicious food in a relaxed and happy atmosphere. The all-day breakfast and lunch menu has become a local favourite, featuring dishes like the potato & halloumi stack and Tank’s breakfast roll, named after another cherished dog. The café takes pride in its dog-friendly amenities, providing beds, water bowls, and a range of pup treats to make furry companions feel right at home. As active members of the community, the café hosts popular dog days, where local pups and their owners come together for special events. These gatherings have become a highlight, reinforcing the bond with the community and celebrating the connection shared with furry friends. The café’s commitment to excellence has been recognised time and again. They have been finalists in the ACT Restaurant and Catering Awards for Best Breakfast Restaurant and Café Dining in 2021, 2022, and 2023. They are especially proud to have won the Café Dining category for both 2023 and 2024 and the Breakfast Restaurant category for 2024. Additionally, they were honoured with the title of Most Outstanding Café in the Canberra region in the 2023 Local Business Awards. Experience the warm hospitality, award-winning cuisine, and community-focused, dog-friendly environment that sets this café apart. Salary: $73200-80000 Job Publish: 04-09-2024 Job Expire: 04-10-2024 Please click to View more detail / apply .
x
